We have been following the development of a new initiative that enables mental health providers to respond to mental health crisis and wellness checks among vulnerable, marginalized and racialized groups in Toronto. Now, by calling 211, people in crisis can receive support from non-police-based multidisciplinary teams working from a harm reduction, consent and trauma-based response framework.

“The Toronto Community Crisis Service (TCCS) is a new, alternate approach to responding to someone in crisis that focuses on health, prevention and well-being. The service provides an alternative to police enforcement, creating a community-based, client-centred, trauma-informed response to non-emergency crisis calls and wellness checks.

This service aims to respond to the needs and desires of the communities most impacted by policing and establish trust and confidence in a new community-based response model.

The service is available six days a week and closed on Saturdays, and serves individuals 16 years of age and older.”

Click here to learn more.